He asks, "When you read or hear the word change, what do you think of? My six words/phrases . . .
Are our responses to the word change positive or negative?
“The reality is that resistance is a wonderful thing. If everyone on your team thought exactly the same way, had exactly the same opinions, and lived in perfect harmony, would you have the most effective team? That description might sound blissful, but the reality is that without the dissonance that comes from different opinions and perspectives, you will never get new ideas, creative solutions, a competitive edge, or the synergy that creates greater results.
Remarkable leaders have a different attitude about resistance. They know it is natural and not by definition negative"
Resistance = engagement p. 58
What if we could carry that idea of change into our process? What if we truly surfaced and honored resistance instead of hiding from it or driving it out?